Established in 2005, the Aqua Group is a Level 1 B-BBEE Contributor with extensive experience in the Transport, Touring and MICE industries offering our clients a professional and reliable passenger transport service with an On Time Every Time guarantee. Our team of friendly, knowledgeable and passionate staff are there to assist you 24/7.
The Aqua Group specialises in Passenger Logistics with key emphasis on:
- Point to Point and Airport Transfers
- Full Day, Half Day and Multi Day Chauffeur Drive Services
- Coach Charters
- Half Day, Full Day and Multi Day Tours
- Adventure Tours
- Safari Tours
- Golfing Tours
- Cultural Tours
- Harbour Cruises
- Deep Sea Fishing Charters
- Tailor Made Tour Packages to suit any individuals needs
- Transport Management and Ground Support Solutions for small to large scale Conferences and Events
Our services are offered nationally with our own fleet in Durban, Johannesburg and Cape Town and managed through our in-house divisions; Aqua Chauffeur Service, Aqua MICE (Meetings, Incentives, Conferences and Events) and Aqua Tours. We can also offer services in Port Elizabeth, East London and Nelspruit through our list of affiliated contractors.
The Aqua Group is a proud member of the South African Association for the Conference Industry (SAACI) and the Southern Africa Tourism Services Association (SATSA).
What makes the Aqua Tours and Chauffeur Drive divisions different?
- In operation since 2005 with a wealth of experience
- National fleet and presence
- Professional and Reliable
- Attention to detail
- Personalized Service
- Passenger liability insurance of a minimum of R1 million per seat
- Professional, uniformed drivers with extensive training
- Geotab Fleet Management System with Live Satellite Tracking including In Cabin and Front Dash Cam Integration in our fleet
- A Cloud Based Reservation system that never has any down time
- 24-hour support
- Driver App allowing the driver access to real-time bookings. Passenger profiles and statuses are updated in real-time on the reservation system as they sign in.
- All Aqua fleet have Vehicle Tablets to allow drivers access to their real-time Driver App, conduct meet and greets, check on flight status, SMS passengers and remain in contact with the office via WhatsApp text and video call.
- On Time Every Time guarantee or you don’t pay
What makes the Aqua MICE division different?
- Comprehensive understanding of your MICE requirements
- Our staff have over 20 years’ experience in transport and ground management solutions
- Largest event managed with 132,000 delegates
- Extensive Local and International experience
- Provision of a detailed transport plan for the management of all movements of delegates
- Management of airport arrivals and departures
- Uniformed and trained ground handlers
- Booking of pre-or post-tours internal
- Management of event tour desk and airport desk
- Assist with branding requirements
- Dedicated Event Manager available 24/7
- Dedicated email addresses created for delegate communication
- Complete post-event reporting
Who currently uses our services?
- Private Individuals
- Travel Agents
- Tour Operators
- Business Entities
- Government Departments
- International Artists and Crew
- Groups and Associations
- Destination Management Companies (DMC’s)
- Personal Conference Organisers (PCO’s)
- Non Profit Organisations (NGO’s)